can be answered here. If you can't find an answer please contact
us below. *Please note we cannot give dosage information.
Order Process and Shipping
On a normal basis orders
are processed and shipped with in 24 hours, if demand is high it
may take up to 48 hours but this is only about 5% off the time.
Once shipped your order will
reach you on an average of 2-3 business days. We cannot guarantee
transit time since we have no control once it's left our hands so
please allow up to 5 business days.
is always FREE!
You never have to pay extra for shipping, all prices shown are the final
prices. We ship your order expedited, depending on weight it will
either ship First Class or Priority Mail. All orders ship via the
United States Postal Service.
Overnight not available
We do not offer any overnight or 2nd day service. The reason
being we cannot guarantee you'll receive it next day and price would
probably double the cost of your order. We work hard to get your
order to you ASAP and most of the time it won't take more than a
few business days to reach you. To be safe please order with about
5 business days to spare.
We currently are accepting Visa credit cards, Dwolla, or a USPS Money Order - please see instructions here. If you can't use any of these methods please contact us.
All payments you make on our
site are completely secure and encrypted. We don't even see your
financial information. Secured by a 128 bit encryption your information
is always safe.
Due to the nature
of the product all sales are typically final.
We guarantee you will receive the exact product advertised and 100% authentic kratom but we make no guarantees. Because of this we highly suggest ordering a small amount of any new strain before buying quantity. If we make a mistake on your order we will gladly make it right.
For order cancellations there will be a $4.50 refund fee that our bank charges us plus any shipping cost if the order has already shipped. All returns must be cleared with us before any refund will be given.
is for the most part legal in the USA we understand if you don't want everyone knowing your purchase. Your privacy is taken very seriously, first we never sell or give away your information whether it be your email, name, address or anything of the kind. Your order will arrive in a plain
envelope with no indication that it was shipped from us on the outside.
We respect your privacy to the fullest and you have no worries ordering
We only sell
Kratom for incense, decoration, research, educational, and historial purposes only. How to you choose
to use our product is completely up to you but we in no way sell anything for human consumption. This is FDA regulation and we make no claims that kratom treats, cures, or prevents any ailment or disease.
If you could
not find an answer to your question on this page please feel free
to drop us a line here.
We greatly appreciate your business and will try to get back to
you within 1 business day. Contact
All customer support is via email at this time, we will get back to you in no later than 1 business day (usually sooner) however our business phone and address are listed below:
(425) 440 8780
KC Distro LLC
PO Box 109
Maple Valley, WA 98038
E-mail: kcdistro1 at gmail.com